Shipping information

After payment, processing orders can take 1-2 working days.

Shipping timescales vary, but typically:

3-10 days for United States, European Union and United Kingdom.

4-12 days for most other global destinations.

Packages are shipped with tracking.

Important

All our items are sent packed in perfect condition.

If, on delivery, there is external damage or any anomaly in the packaging, the person receiving it should make this known on the delivery note or proof of delivery. It is mandatory to leave a note and signature on the courier's delivery note, either on paper or digital support (PDA), "PACKAGE VISIBLY DAMAGED" if these signs are present. Not signing a package as VISIBLY DAMAGED and then presenting images that show visible damage to it will mean the incident will automatically be rejected. This is essential for the agency to accept the complaint.


Please note: For shipments outside the European Union, customs duties and fees may be applied depending on the regulations of the country of destination of the goods. Please contact your local customs office for more information.